This privacy policy for Chalwiha Technologies Private Limited (doing business as Chalwiha) ('Chalwiha', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services and products, such as when you:

  1. Visit our website at https://www.chalwiha.com, or any website of ours that links to this privacy policy

  2. Engage with us in other related ways, including any sales, marketing, or events

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our Products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  1. Names
  2. Phone Numbers
  3. Email Addresses
  4. Contact Preferences
Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Razorpay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identify (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:

  1. Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).

  2. Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

DEMO: 3. Secure Information

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.

4. Is a Privacy Policy Required by Law?

This website uses Google Analytics to track information regarding your use of the website. We may track information provided to us by your browser or use of the website, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the website, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the website, to maintain the quality of the website, to provide general statistics regarding use of the website and for other business purposes.

5. GDPR

We track this information in Google Analytics using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the website may not work properly.

You may disable cookies in your browser using the following instructions:

6. How We Use Cookies?

There may be several online forms present on our website where you are able to submit personally identifiable information in order to express interest in our business or submit an inquiry regarding our business. These forms may appear as RFP forms, Contact Us forms, Wedding RFP forms, or other similar forms that request your information before submitting. When you contact us using a form on our website, we collect information that identifies you, such as your name, job title, business name, phone number, email address, and other personally identifiable information. Some of this information is required and other information is optional. This information is used to better address your inquiry and is not used for marketing purposes or shared with other third party companies. If you would prefer that we do not collect this information then simply do not fill out the form. If you have already submitted your information through a form and would like to be removed, please email us.

7. Email Communications

Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.

Specifically, we use Niwax to store email addresses of those who have opted into our email marketing campaigns. We also use Niwax to distribute marketing emails to our list of opt-in subscribers. These emails may contain a pixel or a web beacon that identifies whether you have 1) received the email; 2) opened the email; or 3) clicked the email. You may opt out or unsubscribe from our marketing emails if you do not want us to collect this information from you. You may also email us if you would like to be removed. For more information, please review Niwax's own Privacy Policy​.

8. Online Advertising

We participate in a variety of online advertising. This advertising displays our ads to you on the websites and apps that reside outside of this website.

We collect information that identifies:

  • which ads are displayed
  • which ads are clicked
  • where the ad was displayed

Our website is hosted by InMotion Hosting, Inc. InMotion Hosting provides us with the online platform that allows us to provide the website to you. Your information, including Personal Information, may be stored through InMotion Hosting servers. By using the website, you consent to InMotion Hosting’s collection, disclosure, storage, and use of your Personal Information in accordance with InMotion Hosting’s privacy policy.

9. Why You Collect Information?

There may be several online forms present on our website where you are able to submit personally identifiable information in order to express interest in our business or submit an inquiry regarding our business. These forms may appear as RFP forms, Contact Us forms, Wedding RFP forms, or other similar forms that request your information before submitting. When you contact us using a form on our website, we collect information that identifies you, such as your name, job title, business name, phone number, email address, and other personally identifiable information. Some of this information is required and other information is optional. This information is used to better address your inquiry and is not used for marketing purposes or shared with other third party companies. If you would prefer that we do not collect this information then simply do not fill out the form. If you have already submitted your information through a form and would like to be removed, please email us.

Last Updated

This Privacy Policy was last updated on Wed, 01 Sep, 2021.